Flying Start Episode 3: Communication and Teamworking - Scenarios 1-4

This Podcast features Elaine Quigley, Practice Education Facilitator, NHS Greater Glasgow and Clyde.  Elaine highlights the importance of good communication for all staff members, using scenarios to highlight the issues of poor communication and how this can impact patient centred care and teamworking.

Please note: Scenario 1 is an irate and angry relative and this can be heard in the scenario.